Returns Policy ®
Standard Item Return Policy:
Our standard item return policy is in place to protect the customer, please read if your item is eligible for a refund. Please read the full product description before purchasing anything. All sales are final:
What is eligible? :
- Item lost in postal delivery
- Damaged or faulty garment (e,g misprinted rhinestone print)
- Item has been sent to the customer in the wrong size or colour
What does not qualify:
- Size Exchanges :
As every Item is made to order, we have zero excess stock to exchange your garment with.
- Incorrect address added by customer:
If we can retrieve the parcel back, the order will be sent to the customer again but if the item cannot be found, we are not in pace to issue any refund.
-Any other issue that we are not at fault for or have any power or say in. For example; Customs Charge, Import Tax & any individual Tariffs.